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Postage & Delivery

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Here at Rock and Road Cycles we endeavor to pack and send all ordered items as soon as possible or within 24hrs of cleared payment.

If payment is cleared after 4pm week days, items will not be sent untill the following working day.  All goods are registered with australia Post (excluding bikes, these are sent via best means courrier) and tracking numbers are kept and/or sent via email to the customer.

Goods can be expected to be recieved within 2 to 4 working days for instock items. For out of stock items delievery time is usualy 3 to 7 working days.

If 2 or more goods are ordered and 1 is out of stock, you will be notified and postage can be arranged around the out of stock item.

It is the customers’ responsibility to check the packaging when items are delivered and not ‘sign off’ if packaging is damaged. NOTE: Acceptance of delivery voids any liability to freight company.

 
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